Microsoft 365
Identity, devices and everyday administration.
For the person everyone calls about IT
Practical IT guidance for small businesses
Clear guides, templates and practical advice for solo IT administrators and small businesses running modern IT.
What are you working on?
All guides →Cybersecurity & Privacy
Security controls and practical governance.
AI at Work
Choose tools, set boundaries and train people.
IT Operations
Keep a small IT environment running well.
Useful places to start
The solo IT admin monthly review
A repeatable check of access, devices, recovery, suppliers and the next three priorities.
Windows updates: plan the rollout first
Build a representative pilot, define success and handle exceptions before changing settings.
Before staff use an AI tool
Define the account, task, data and permissions you are actually approving.
Take something useful away
Less blank-page work.
Practical checklists you can adapt to your organisation. Free to read and download. No email required.
- The solo IT admin monthly reviewEditable working checklistOpen ↓
- Before staff use an AI toolEditable decision checklistOpen ↓
- A SaaS review that leads to a decisionSupplier review checklistOpen ↓
A real problem is a good starting point
What IT problem are you trying to solve?
A setting that makes no sense? An onboarding process held together with reminders? Suggest a question for a future practical guide.
Questions inform future guides. Individual replies and support are not guaranteed.
Independent guidance, grounded in the work.
Primacy ITS is being built for people who operate IT with limited time and budget. Meet the person behind it →